Friendly and very helpful staff! Staff always ready to answer questions and provide answers. Good breakfast buffet; restaurant offers variety of food choices and we truly enjoyed everything we ordered.
Harp
mayo de 2024
The rooms were spacious and the beds comfortable. We had an early flight out of Barajas Airport and it is only a ten minute drive away so it was very conveniently located. There is also a fantastic Malaysian restaurant only a 10 minute walk away.
Yasmine
septiembre de 2024
Most everything.
Lamb
octubre de 2024
The location is excellent - maybe 10 km from downtown Madrid, with a public bus stop right in front of the hotel. The Melia is far enough from downtown to have neighborhood restaurants with local - not tourist - meals and pricing, all a 15-minute walk through a nice park away. The staff was very accommodating and friendly, especially given that we were a very large group. Breakfast was outstanding. Rooms were larger than is typical in Europe. For me the area felt safe and comfortable, but it is a working-class suburb neighborhood; expect crowded buses at rush hour and noisy teenagers at the park.
Chuck
octubre de 2024
Booked The Level Suite. Ideal for myself and son for a short trip to Madrid for the footbal and some sightseeing in the glorious Spanish sunshine. The Suite was perfect. Huge comfortable bed, working aircon, TV to pass the time, rainfall shower was excellent and a huge space to sit and relax as a lounge. We had access into The Level which was fantastic and the staff couldn't do enough for you. Friendly and apporoachable.
Michael
agosto de 2024
We had 2 rooms booked for 4 people. The twin room was spacious and had a big window with a lot of light. The queen room was much smaller and had a tiny window placed high near the ceiling so it felt dark and confined (room 344). Both rooms were newly renovated and had luxurious bedding and towels. The shuttle for the airport was very convenient to the airport. For food, we walked 20 min to an area which had lots of restaurants and stores. Note that this hotel is far from the center of Madrid so you will need to take the bus or taxi to go there. The breakfast buffet was plentiful and cost 20 euros per person.
Douha
junio de 2024
The room was nice and quiet, the hotel is super convenient and near a corporate area in Madrid and the airport, this makes it a very strategic one. Actually, we were able to take the bus route 146 to get to downtown and come back without any issues right in front of the main door. The hotel has a restaurant and a buffet area for breakfast, both are nice and prices are OK, people are nice and keen to help anytime. It's super convenient the shuttle transfer they have to MAD airport as it's included.
Diegofdaza
noviembre de 2024
excellent breakfast with big variety of savoury and sweet foods; pretty, spacious and clean room; big comfortable bed with a set of different pillows, quiet AC that's easy to run off, free airport shuttle
Hanna
noviembre de 2024
The hotel, restaurant, and morning buffet were exceptional. The breakfast buffet was the best I have seen. Could not fault a single thing.
Dawn
febrero de 2023
Stayed for 5 nights so we could attend the two day Metallica concerts. We chose the hotel due to relative ease of transportation from Airport and to the Stadium. The hotel offer a free shuttle bus to and from the airport. 146 bus to Central Madrid stops outside the entrance. 15 minute walk to nearest Metro station. It would have been nice to be closer to the main attractions etc but as explained above it was an informed choice by us. Lovely, quiet, very clean hotel. Food and drink good and well priced. 16 Euro each for buffet breakfast offering a wide selection of cooked, continental, fresh fruit and coffee.
Shaun
julio de 2024